Unified Communicator Express
Mitel® Unified Communicator® Express (UCX) is a lightweight, serverless unified
communications client that provides productivity enhancements like click-to-dial,
incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal
(Microsoft® Outlook®) directory integration. UCX is supported on Mitel Communications
Director (MCD) and Mitel 5000 Communications Platform (CP) and is available free
for every user.
UCX can be deployed as a desk phone companion or a softphone, so users can move
seamlessly
between environments. The UCX Softphone makes users more accessible to customers,
management, and their co-workers regardless of location. UCX Softphone is available
with both MCD and the 5000 CP.
Key Benefits:
- Flexible Deployment Options - UCX offers a wide range of deployment
options - from simple end-user downloads to larger-scale pull or pushed-based mass
deployment.
- Flexibility for Mobile and Remote Workers - The UCX Softphone improves
the effectiveness and productivity of mobile and remote workers regardless of location.
When remotely connected to MCD or the 5000 CP via a secure network connection, mobile
users can make and receive calls as though they were inside the corporate network.
- Enhanced Integration and Increased Productivity - By integrating
widely-used applications such as Outlook, Microsoft Active Directory® and LDAP directories
with a single access point for all communications needs, UCX drives productivity
improvements, enhances responsiveness to customers, suppliers and partners and maximizes
ROI on their existing IT investments.
- Low Cost of Ownership - With UCX and UCX Softphone, users can leverage
the built-in applications interface of their Mitel IP phone or softphone to interoperate
with productivity tools such as MS Outlook - without a dedicated communications
server.
Learn More
Mitel
Unified Communicator Express Data Sheet
