Current Technology Assurance Program (C-TAP)

Would your company like the ability to fix your telecommunications costs and stay current with the latest equipment? Under COMMWORLD's Current Technology Assurance Plan, you can.

C-TAP is similar to a lease program but it enables you to refresh, expand or upgrade your equipment during the payment term. The program also includes unlimited training and service so there are no unexpected costs along the way.

C-TAP

  • Designation/key strips as needed
  • User guides upon request
  • Local and Long Distance audits and recommendations upon request
  • Waiver of labor charges for backup and archiving of system databases
  • Annual analysis of connectivity charges
  • Waiver of labor charges with software upgrades
  • Waiver of labor charges when equipment is added or replaced
  • Quarterly technology webinars on advanced and emerging business applications
  • Unlimited moves and changes excluding structured wiring
  • Annual preventative maintenance visit
  • Priority scheduling for adds, moves, and changes
  • Priority dispatch on all service calls
  • "Software only" version upgrades
  • Preferred service and replacement of defective equipment per factory recommendations
  • Replacement of handset and station cords, as needed
  • Waiver of charges for no trouble found
  • Unlimited training
  • Waiver of charges for remote support service calls via telephone or emails during normal business hours
  • Waiver of charges for remote programming changes during normal business hours