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www.COMMWORLD-KC.com (816) 763-1100 Volume 5, Issue 3

In This Issue...

Win a Toshiba Phone System

Win a $2500 Phone System, $450 Flat Screen TV or $399 Tablet Computer!

Win a $2500 Phone System,
$450 Flat Screen TV or
$399 Tablet Computer!

Contest extended until
March 15th!

(note correction from May 15th)

Create a video (3 minutes or less) to tell why you need a new business phone system. Use your digital camera, cell phone or other video device and don't worry about making it look professional. Just make it entertaining, original and creative!

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Spring Forward & Spring Clean Up...

Spring Forward & Spring Clean Up...

We'll all be getting up in the dark for a while as we get used to Daylight Saving Time beginning Sunday, March 11th at 2:00 AM. The time on newer telecommunications equipment will automatically change, but older systems must be changed manually. This is also a great opportunity to do a little house cleaning on your phone and voice mail systems.

Check Voice Mail Holiday Greetings
Make sure voice mail holiday greetings will play at the correct time and day. Since some holidays are observed on different days from year to year, the schedule must be altered for the current year. Failure to make the necessary changes could result in a "We're closed for the holiday." message playing on a day when you're really open and a "We're open for business." message playing while your business is closed for the holiday.

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Be Prepared for Severe Weather & Other Disasters…

Be Prepared for Severe Weather & Other Disasters…

Did you know that Kansas has experienced eight F-5 tornadoes – more than any other state? And Joplin, Missouri's 2011 tornado is the single deadliest tornado on record. The severe spring weather has already started with high winds apparently responsible for knocking glass out of the Sprint Center and tornadoes that struck in February.

Severe Weather Awareness week in Kansas and Missouri is March 12 – 16. A Tornado Drill for both states is scheduled on Tuesday, March 13th at 1:30 pm.

Every year families and businesses suffer damage caused by the whim of Mother Nature. You know the spring storms are coming. Can your business afford to be unprepared?

Here are 7 tips to protect your communications equipment and your business.

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Replace Batteries to Protect Equipment…

Replace Batteries to Protect Equipment…

Power fluctuations are hard on electronics and can shorten the life of phone systems, voice mail, computers, etc. The batteries in battery backup and UPS units should be replaced at least every 3 years.

What would happen to your business in a total power outage? Will customers and prospects call back or will they question the reliability of your business if you fail to answer their calls? Many business owners tell us, "Without our phones, we're out of business." Battery backup and UPS units protect and extend the life of your equipment and keep your business running when the power fails.

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What's in store for 2012?

February 21, 2012 By toshibatelecom

Brian Metherell

Brian Metherell, vice president and general manager of Toshiba Telecom, presents six top trends for SMB business communications.

The start of a new year is time to take stock, look ahead and plan for what the coming months will hold for business communications systems. Maybe we're glass-half-full types, but we see a lot of good news ahead – and we're working hard to create some of that good news. Here are the top six trends that should interest our small to mid-sized business (SMB) customers.

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As seen in "Thinking Bigger Business Media" online magazine…

As seen in 'Thinking Bigger Business Media' online magazine…

Unifying Business Communications

Integrated communications channels provide for clear messaging on multiple levels.

By Bob Bennett "When words are scarce they are seldom spent in vain."
~William Shakespeare

To paraphrase Shakespeare's quote, "When communication is efficient, it's more effective." Perhaps if he had used unified communication his literary affect on the world might have been even greater than what it was. The increased efficiency and effectiveness provided by unified communication (UC) tools could have increased his volume, improved his quality and expanded his reputation to levels even more impressive.

What is Unified Communications?
Unified messaging was the precursor to unified communications. Unified messaging, which came on the scene in the 90's, is the combining of e-mail, voice mail and fax into one centralized desktop location, such as Outlook, Lotus Notes, etc. Unified messaging allows users increased access to information, as well as time savings in processing and organizing messages.

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Fun Phone Facts...

Valentines Day

March 10, 1876 marks an important date in the history of the telephone. Three days after the United States Patent Office issued patent number 174,465 to Alexander Graham Bell, he and Mr. Watson were trying to make the new invention work. (A working prototype was not a requirement for the patent.)

Bell was working in one room and Mr. Watson was in the next. Bell accidentally spilled the battery acid which they were using as a transmitting liquid. The story goes that Bell shouted, "Mr. Watson, come here. I want you!" When Watson heard the sentence through the wire, he rushed to the next room. He found Bell so excited that he was almost oblivious of the battery acid on his suit.

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