www.COMMWORLD-KC.com (816) 763-1100 Volume 5, Issue 1

In This Issue...

2012 Could Mark Positive Shift 2012 Could Mark Positive Shift

You know the doom and gloom theories that 2012 signals the end of the world. Have you also heard that 2012 could mark a major positive shift in our world?

It's been said that "thoughts are things" and "as a man thinketh, so shall he be". Perhaps you and I have more control than we ever dreamed over what our world will be. If we put our hearts and minds into making 2012 a great year, we believe it will happen.

Research conducted by The Institute of HeartMath* and The Institute of Noetic Sciences*, has discovered that as individual people do things to raise their consciousness, it has the same effect as a rising tide which lifts all boats.

This newsletter is dedicated to sharing ideas to make 2012 a better year. It includes 3 "New Year's Resolutions" to consider and suggestions for how to accomplish them.

  • Work Smarter, Not Harder
  • Improve Profitability
  • Reduce Stress

Here's to a Happy, Healthy and Prosperous New Year!

Bob and Linda Bennett
& the COMMWORLD of KC Team

More information about HeartMath & IONS

* The Institute of HeartMath is an internationally recognized nonprofit research and education organization dedicated to helping people reduce stress, self-regulate emotions and build energy and resilience for healthy, happy lives. Learn more at http://www.heartmath.org.

* The Institute of Noetic Sciences, founded in 1973 by Apollo 14 astronaut Edgar Mitchell, is a 501(c)(3) nonprofit research, education, and membership organization whose mission is supporting individual and collective transformation through consciousness research, educational outreach, and engaging a global learning community in the realization of our human potential. Learn more at http://noetic.org/.

Resolution 1 - Work Smarter, Not Harder…

Resolution 1 - Work Smarter, Not Harder…

Unified Messaging Delivers Results

This technology absolutely will help you get out of information overload, get organized and work smarter, not harder in 2012. The results are improved productivity, more profit and a big competitive advantage.

Are you experiencing "information overload"? Spend too much time looking for documents, faxes or files? Is it hard to remember specific details from conversations you had last week or last year? Are you struggling to stay organized?

Unified Messaging brings all types of messages – emails, voice mails and faxes – to your Inbox on the desktop, on your laptop, on your smart phone. It will help you accomplish your New Year's Resolution to work smarter, not harder!

More about Unified Messaging

  • See when each message arrives and who it's from based on name or Caller ID.
  • On-the-fly, you pick the order to listen to or view each email, voice mail or fax. There's no more wading through 20 voice mail messages to hear the one you really want to hear.
  • Click an arrow to skip ahead or backup and repeat all or parts of a voice message as many times as you want. If the caller speaks too quickly or too softly, no problem, just crank up the volume and listen to all or part of the message again.
  • Receive faxes in the same Inbox. Save time and paper by printing only the faxes that you need in hard copy format. You can send faxes from your desktop, too.
  • Easily forward faxes and voice messages to other people, just like you do emails.
  • Organize and save all types of messages in folders for a project, subject, prospect, customer account, etc.
  • Capture critical information by recording your phone calls. Recorded calls have all the flexibility of a voice mail message. Listen to all or parts, save in a folder or forward the recorded call. When your memory is sketchy, the recording ensures accuracy.

Unified Messaging is one technology that really delivers on the promise of improved productivity. It is part of a comprehensive suite of applications called Unified Communications. It's easy to use and once you try it, you'll wonder how you ever managed without it.

Learn more about Unified Communications here.

Resolution 2 - Improve Profitability … Resolution 2 -  Improve Profitability …

The National Federation of Independent Businesses (NFIB) published an article in their 12.15.11 Smart Brief called "10 Ways to Improve Profitability in 2012". As business owners, that grabbed our attention!

The author, Ray Silverstein, has 19 years of experience as president of a Chicago-based advisory service for small business owners. The #1 recommendation on the list is "Invest in Technology".

Why would an experienced business advisor put "Invest in Technology" at the top of a list of ways to improve profits? Because the right technology for your business will do exactly that. It won't be the same technology for every business, but you can bet there is something that could make a significant difference in your profitability in 2012. The article states, "Technology is changing very quickly, so consider the investments that will prevent you from becoming obsolete."

We know some business owners and managers rely on the old adage, "If it ain't broke, don't fix it." They continue to run their business using an out-dated telephone system that still works, but doesn't offer advancements that can increase employee productivity, enhance customer service, reduce costs and, yes, improve profitability.

Toshiba introduced IPedge*, a new VoIP (voice over internet protocol) phone system in mid 2011. Brian Metherall, VP and general manager of Toshiba America Information Systems stated, "IPedge goes beyond most competitors' IP solutions by delivering more applications on a single server. It empowers SMB and enterprise users to communicate more effectively, be more cost effective, and have greater access to their customers, partners and each other."

Maybe it's time for you to check out the new communications technology to see how it can help you achieve your resolution to improve profits in 2012. We think you'll be amazed!

*Toshiba's IPedge Wins Internet Telephony Magazine 2011 Product of the Year Award
*Toshiba's IPedge Receives a 2011 Internet Telephony Excellence Award – Honored for Exceptional IP Communications Solutions

Which is Best – Digital or VoIP? Which is Best – Digital or VoIP?

If you resolve to invest in technology to improve your business, what kind is the best?

Many telecommunications equipment manufacturers only have one flavor, so, of course, they claim their way is best. Some say Digital technology is best because it's more reliable. Others claim VoIP (Voice Over Internet Protocol) technology is best because it's more cost effective.

Take a look at this video to see the "Best of Both Worlds".

The truth is, this isn't a "one-size-fits-all" question. It depends on the way you run your business, the status of your data network, the existing wiring in your facility, your plans for the future and more.

Toshiba and Samsung, both major global manufacturers, offer the "Best of Both Worlds" – Digital, IP and Converged which combines both technologies.

Resolution 3 - Reduce Stress…

Resolution 3 - Reduce Stress…

Everyone knows that stress is a major factor in our lives. The pace of living keeps getting faster and the amount of information we're exposed to is far greater than previous generations faced. Even the U.S. Government Centers for Disease Control and Prevention (CDC) recognizes stress as a huge problem and a contributing factor to illness, injury, work performance and psychological challenges.

Taking steps to reduce stress can increase your health, happiness and productivity in 2012 and beyond.

In other articles, we've shared ways that the right technology can improve productivity and profits, but sometimes we all need to take a break. Use technology to manage better and don't let yourself become a slave to it. Sometimes you need to press the Do-Not-Disturb button on your phone, turn your cell phone off (you can still hear it on vibrate), turn off the ding that announces every email and give yourself a break from work.

Use any one of countless relaxation and energy healing methods like these...

  • Close your eyes and take a few deep breaths. Picture a relaxing, beautiful place, go there in your mind and feel the calm wash over you.
  • Take a walk outside. Nature and sunshine are wonderful paths to peace.
  • Do some stretching exercises to loosen up the tension in your neck and back and get your energy flowing again.
  • Try EFT (Emotional Freedom Techniques) or another energy healing method. EFT combines acupressure and self-talk to quickly address health issues and other problems. It's easy to learn and use. If you'd like to know more, contact Bob Bennett at reb@commworld-kc.com or 816-763-1100.

A CDC study in 2005 found that antidepressants are the most commonly prescribed drugs in the U.S. Out of 2.4 billion drugs prescribed in visits to doctors and hospitals, 118 million were for antidepressants. Citing these statistics, Dr. Ronald Dworkin, anesthesiologist and senior fellow at Washington's Hudson Institute stated, "Too many people take drugs when they really need to be making changes in their lives."

Sources: www.cdc.gov, www.cnn.com, www.emofree.com

Fun Phone Facts… Fun Phone Facts…

In 1876¸ America celebrated its 100th birthday at the Centennial Exposition, the first World's Fair in the U.S. The event was held in Philadelphia and attendees saw fantastic things they had never seen before including electric lights, Heinz Catsup, the arm and torch of the Statue of Liberty and Hires rootbeer. Some claimed the most extraordinary exhibit was the "Harmonic Telegraph".

The first-time inventor who exhibited his Harmonic Telegraph was a 29-year-old teacher from Boston named Alexander Graham Bell. The name of the device would later be changed to "telephone" taken from the Greek and meaning "far speaking". His student / future wife had talked him into showing his invention at the Exposition. He had papers to grade and didn't see how it could be beneficial.

Dom Pedro, Emperor of Brazil, was the Exposition's most distinguished visitor. While surrounded by judges of the exhibits, the Emperor held the odd device to his ear. Bell spoke into another device 500 feet away and the Emperor was startled and amazed to hear Bell reciting lines from Hamlet.

The judges were also amazed and excited to try the invention for themselves. Scientists had believed that transmitting voice that far was impossible. The invention created such a fuss and enthusiasm that exposition police thought the hall had caught on fire.

By contrast, on the same day as Bell's victory, General George Armstrong Custer met his final defeat. Although the country was anxious for news of Custer's campaigns, word traveled slowly from the West. Two days after Custer's Last Stand, a scout was sent on horseback 300 miles south to Stillwater, Montana. From Stillwater, a rider was sent to Salt Lake City to find the closest telegraph. Within hours, the story was transcribed into longhand and taken on foot to the New York Times office in New York City. The Times editors could not contact Montana directly and so the delay was extended while they waited for confirmation of the story. Finally, on July 7th, twelve days after Custer's defeat, Americans learned the "news".

Few people at the Exposition in 1876 could possibly comprehend how Bell's new "telephone" would change the way and the speed in which we communicate. Today's technological advances make it possible to get news as it happens. In fact, sometimes it seems like we get news before it really happens. That's another story.

Source: www.pbs.org